2/1: Control or be controlled

"A quick phone call can circumvent the need for a frustrating and interminable email exchange"

I agree. Emails stress me out.  Though, I know a lot of people who get stressed out talking on the phone, and would actually prefer to email. 

"Copy and paste  people's names to avoid misspelling them" 

I do this, but I still feel the compulsion to check I spelt the recipient's name correctly another five times.

"WRITING IN CAPITAL LETTERS IS THE ONLINE EQUIVALENT OF SHOUTING AND IS DIFFICULT TO READ"

True, please avoid this unless you do mean to shout at someone.